Returns & Exchanges Policy
1. Return Eligibility
You may return items within 30 days of delivery, provided:
- Items are unworn, unwashed, and in original condition
- Original tags and packaging are intact
- Proof of purchase is included
2. Non-Returnable Items
The following cannot be returned:
- Final sale items (marked “SALE” or “NON-RETURNABLE”)
- Customized or personalized products
- Underwear & swimwear (hygiene reasons)
3. How to Return
- Visit angelsjeansbrand.com/returns
- Fill out the return request form
- Ship items to the provided address (keep tracking info)
4. Refunds
- Approved refunds processed within 7–10 business days
- Original payment method will be credited
- Shipping fees are non-refundable (unless faulty item)
5. Exchanges
We offer size exchanges (subject to availability):
- Request via angelsjeansbrand.com/contact
- Customer covers return shipping costs
6. Faulty or Incorrect Items
If you receive a damaged/wrong item:
- Contact us within 7 days via angelsjeansbrand.com
- Attach photos of the issue
- We’ll cover return shipping & expedite replacement
7. Return Shipping
- You are responsible for return shipping costs
- Use a tracked shipping method (untracked returns risk loss)
- Original shipping fees not refunded
8. International Returns
For non-EU customers:
- Return shipping & customs fees are your responsibility
- Label the package “RETURNED GOODS” to avoid import taxes
9. Store Credit Option
Prefer credit instead of a refund?
- Receive a gift card (no expiry)
- Redeemable at angelsjeansbrand.com
10. Questions?
Visit angelsjeansbrand.com/help for assistance.
Last Updated: [Insert Date]